Our Approach


Successful experience is meaningful and it will stay in the consumers' mind. All great brands provide their customers meaningful experiences that are distinctive, creative, relevant, pleasurable and personal, which transform their consumers into brand advocacy. 


To deliver meaningful experience, it requires understand the users deeply, creative design, and innovative branding and experience strategies. We employ psychological science and research in design that goes beyond usability, but persude, engage, and build trusts and emotion connections that move the consumers in the customer lifecycle. 


We provide a holistic design solution from design research, concept develoment, brand experience, to product and service strategic planning to help the organizations deliver useful, usable, and desirable experiences to their consumers. 


We do research to help organizations identify customer needs and wants to improve existing performance and innovate new products and services. 


We design experiences in products and services that are useful, usable,  desirable and memorable.


We develop strategies for organizations to connect the      customers and stand out in the market with insightful               market intelligence.d in-depth user understanding. 

  • Facebook App Icon
  • Pinterest App Icon
  • Twitter App Icon
  • Google+ Classic

Tel: 852 - 5303-0263

Fax: 852 - 2664-1459


Mail: bbw@shine-21.com

© 2016 SHINE-21.COM